Frequently Asked Questions

  • We sell our media directly to FMCG advertisers to use in the retail networks we have partnered with.

  • We are focused on in-store retail messaging. Our digital platform is a delivery system for music and paid advertising across entire retail networks, specifically supermarket and hypermarket chains.

  • Yes, our platform is fully digital, however the majority of our retail clients are basically analog. Often the only digital comment of these retail chains is the POS system at checkout.

  • Traditionally, retailers use foot-fall or impressions as a media value measure. Unfortunately, these are very inaccurate and not applicable to digital media. We use the number of transactions verified daily by the retailer’s POS system. This gives us the exact number of customers that can be influenced at the point of sale.

  • No. We have a structured pricing plan, which is explained in detail on the website.

  • Currently we only work with FMCG companies, who traditionally advertise “below the line” in supermarkets and hypermarkets.

  • In-Shop.Media only operates in the United Arab Emirates.

  • We rate every retail group that sells FMCG products equally. However, we set a minimum number 15,000 daily transactions as minimum threshold to offer our media service.

  • Playing FM/AM radio in-store now requires a specific public performance license. Our service provides a legal "Safe Harbor" by using 100% original, AI-generated music that is pre-cleared for commercial use.

  • Using a personal Spotify, Apple Music, or YouTube account for business is strictly prohibited and carries fines starting at AED 5,000.

  • Yes. Under UAE Federal Law, any audio played in a public commercial space is considered a "Public Performance." To be compliant, a store must either pay annual royalties to a Collective Management Organization (CMO) like Music Nation or EMRA, or use a directly licensed service like ours that bypasses these fees.

  • You should present our Compliance One-Sheet (available upon request). It contains our LLC Trade License and our Soundraw License Certificate, which proves the music is royalty-free and does not fall under the repertoire of local royalty collection bodies.